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Privacy Policy

Welcome to Josyara. We are committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

1. Who We Are

Josyara is a UK-based online retailer specialising in gym equipment and fitness products.

Website: Josyara
Platform Provider: Wix.com Ltd.

2. Information We Collect

When you use our website, we may collect the following personal information:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number (if provided)

  • Purchase and order details

  • Payment information necessary to process transactions

Payments are processed securely through Wix payment services and third-party payment processors. We do not store full card details on our own servers.

3. How We Collect Information

We collect information when you:

  • Place an order

  • Subscribe to emails or newsletters

  • Contact us through the website

  • Use our website and services

Some information may also be collected automatically through cookies and website analytics tools provided by Wix.

4. How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Comply with legal and financial obligations

  • Send promotional emails where consent has been provided

We only collect and use personal information where we have a lawful basis to do so under UK GDPR.

5. Payment Security

All card payments are processed securely through Wix-approved payment providers. Josyara does not directly store or have access to your full payment card details.

6. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse website traffic and performance

You can control or disable cookies through your browser settings.

7. Sharing Your Information

We do not sell your personal information.

Your information may be shared with trusted third parties only where necessary, including:

  • Payment processors

  • Delivery and courier services

  • Wix.com hosting and website services

  • Legal or regulatory authorities where required by law

8. Data Storage and Retention

Your information is stored securely using Wix hosting and security systems.

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Meet legal, accounting, or tax obligations

  • Resolve disputes

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

10. Third-Party Services

Our website is hosted by Wix.com Ltd. Wix may process data in accordance with their own privacy policies and security procedures.

For more information, please visit the Wix Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

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